Propet Australia recognizes the importance of privacy. Any information you provide to us on this website, through the telephone, Email, fax or mail will be treated with respect and confidentiality.
Use and Collection of Information
Propet Australia will require certain information from you that make you personally identifiable when you order a product or service from this site. We will request your contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). This information is confidential and will only be used for your billing and delivery purposes. Customers may also create accounts on this site to improve purchasing experience. Customer account data will also be confidential. Any and all correspondence will be recorded for service references and to assist in our staff development.
Credit card payments can be made via Paypal or NAB Transact. Both are fully automated and comply with the Payment Card Industry Data Security Standards – the global mandate by the payment card schemes for merchants and payment processors.
Propet Australia uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us.
Storage of Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We do not permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Propet Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. EG Australia Post
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
We may use “cookies” to collect information. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.
We use remarketing and other marketing preferences to personalize and display advertisements and other content for you – a feature that allows Propet Australia reach people who have previously visited their site, and show them relevant ads across the web or when they search on Google. This method helps us connect with more potential customers.
Third Party Advertising Technologies
In addition to using cookies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads while users browse the web, or when users search for what they need when they search on Google or browse other websites. These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by visiting the Google Ads Settings. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.